Airline Customer Service Agent Job – Provo, UT

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Primary Duties and Responsibilities

Renders a variety of customer services to aircraft passengers and crews. Responsible for cultivating and maintain positive relationships with all internal and external customers to ensure the carriers’ success; handles all aspects of ticketing and checking in of customers; handles cash and credit card transactions; completes paperwork connected with work assignments; resolves customer complaints; must adhere to company’s culture by following all company guidelines with regard to safety, security and compliance.

Preferred: Prefer candidate that will be a team player, has a passion for outstanding customer service, exhibits good communication and interpersonal skills, has good problem solving abilities, is dependable, has the ability to multi-task and is able to take instruction well and work well independently

Qualifications/Competencies

  • High school diploma or GED
  • Valid driver’s license
  • At least 18 years of age

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