Why You’ll Love This Job
Expectations for All Employees:
All employees support the organization’s mission, vision, and values by applying the principles of trust, honesty, respect, integrity, and commitment that is exhibited through a collaborative culture based on safety, quality, and security.
Position Summary:
Assist our maintenance department in maintaining the aircraft records in an orderly manner.
Primary Duties and Responsibilities include, but are not limited to:
-
Update daily aircraft times.
-
Run reports of maintenance coming due for the managed aircraft.
-
Update maintenance, inspection, and repairs that are completed on managed aircraft.
-
Review all records of work performed, and verifies accuracy.
-
Document and log all maintenance, alterations, and inspections that are completed into the permanent aircraft records.
-
Scan aircraft, engine and APU log books, and log entries as they are completed.
-
Assists in writing, revising, and maintaining documents for the company, such as: the GMM, ASM, RVSM, etc., all manufacturer’s service manuals, instructions, service bulletins, airworthiness directives, etc.
-
Maintain permanent records of completed work.
-
Maintain maintenance record files to FAA standards on all aircraft managed, owned, and/or operated.
-
Assists the Operations Department in providing a current availability status on all company and managed aircraft.
-
Participates as a member of the Dependability Control Board (DOC) and Continuous Analysis & Surveillance System (CASS) meetings.
-
Distributes all Safety Alerts & Operations Information, Service Bulletins, Airworthiness Directives, etc. from Aircraft Manufacturers, Federal Aviation Administration (FAA), etc. for applicability. Notifies maintenance personnel if applicable.
-
Assists the Chief Inspector in reviewing the aircraft records to verify that all maintenance is performed and documented in accordance with applicable regulatory requirements on the fleet aircraft.
Essential Skills & Traits
Confidentiality
Customer Service
Data Entry
Dedication
Detail Orientation
English
Initiative
Microsoft Office Suite
Multi-Tasking
Organization
Patience
Persistence
Prioritization
Time Management
Qualifications/ Competencies:
-
1 year of experience in record keeping procedures.
-
Familiar with 14 CFR record retention.
-
Knowledge of basic computer programs, Word, Excel and various aircraft tracking programs
-
Exceptional organizational skills and attention to detail
-
Excellent verbal and written communication skills
-
Excellent interpersonal and customer service skills
-
Ability to work independently
Customer Service – Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.
Interpersonal Skills – Focuses on solving conflict through positive collaboration, maintains confidentiality, keeps emotions under control, remains open to others’ ideas, and tries new things.
Education
High School diploma or GED required; advanced degree a plus
General Statement
This description is meant to describe the general nature and level of work being performed by individuals assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. It is the policy and practice of TAC to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
