Customer Service Representative Job – Englewood, CO 82482

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Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $18.00/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Englewood, CO location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:82482
Engagement Type:Source & Screen

Administrative Receptionist Job – Dallas, TX 82395

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Why You’ll Love This Job


The Administrative Receptionist facilitates the efficient operation of the front desk by performing a variety of clerical and administrative tasks. This position supports multiple divisions/companies within the organization.

  • Deliver exceptional customer service in a professional and polished manner

  • Perform a variety of administrative and office tasks including copying, faxing, shredding, etc.

  • Produce letters, documents, presentations, reports, labels and graphics as needed

  • Prepare and reconcile credit card statements; submit expense reports

  • Reconcile monthly invoices and distribute for verification

  • Update company reference documents and distribute to staff

  • Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

  • Answer, screen and forward incoming phone calls; record detailed messages and delivery promptly

  • Maintain reception area and all common areas in a clean and tidy manner at all times; submit work orders and coordinate access with building maintenance

  • Assist in maintaining security access by issuing and collecting access cards; monitor visitor logs and validate parking

  • Assist in event planning, including catering, setup, and breakdown

  • Prepare and breakdown boardroom and other conference rooms for internal meetings; organize, set up, and test connectivity

  • Receive, sort, and deliver daily mail and packages

  • Order and maintain inventories of office equipment and supplies; restock breakrooms and copiers

  • Consistently review processes and procedures; document changes for improvements

  • Identify areas of improvement and keep immediate Supervisor well-informed of office operations

  • Assist other departments with various projects and administrative tasks as needed

  • Other duties as needed

Essential Skills & Traits

Confidentiality

Customer Service

Data Entry

Dedication

Detail Orientation

English

Initiative

Microsoft Office Suite

Multi-Tasking

Organization

Persistence

Prioritization

Time Management


Physical Requirements

Ability to read, comprehend, and speak English clearly; ability to see and hear clearly

Ability to sit or stand for extended periods

Ability to occasionally lift and/or move up to 50 pounds


Other Requirements

High School diploma or GED required; advanced degree a plus

Two or more years of related administrative experience; aviation or energy industry experience a plus

Proficient in Microsoft Office Suite

Basic understanding of clerical procedures and systems such as recordkeeping and filing

Ability to operate computer and type effectively; ability to write legibly

Exceptional organizational skills and attention to detail

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Ability to work independently

Ability to pass drug screen

Apply Now

Job Number:82395
Engagement Type:Self Service

Supply & Logistics Coordinator Job – Dallas, TX 82279

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Why You’ll Love This Job

The Supply & Logistics (S&L) Coordinator analyzes and manages the fuel delivery process from accepting orders, dispatching, sourcing, troubleshooting, and general customer service. S&L Coordinators monitor inventory, transportation, allocation, and pricing using internal and third- party software systems specifically designed to manage logistical functions.
Essential Functions

  • Coordinate fuel orders to ensure best sourced and on-time deliveries.
  • Provide a high-level of customer service and support via phone or electronic communication. Maintain a helpful and pleasant demeanor even during difficult situations.
  • Cultivate and manage relationships with counterparties including customers, carriers, third party logistics, and suppliers.
  • Monitor select customer inventory and schedule deliveries according to the appropriate strategy (just in time, keep fill, market-driven, etc.).
  • Resolve retained loads with the support of the Sales team quickly and efficiently.
  • Generate daily supply and demand reports for regions that require additional oversight.
  • Follow up with carriers when deliveries appear to be approaching the end of the delivery window without loading.
  • Other duties as needed
Competency

  • Strong critical thinking skills.
  • Customer service mindset.
  • Ability to work well with team members and other departments.
  • Capable of managing multiple email inboxes to ensure quick responses to coworkers, customers, and other counterparties.
  • Understanding of the organizational chart to successfully direct calls and inquiries.

Qualifications
The S&L Coordinator position is entry-level and requires little to no prior work experience.

  • High School graduate; Associate’s Degree or higher preferred.
  • Some work experience preferred but not required.
  • Collaborative, adaptive, and professional.
  • Ability to pass drug screen.

Schedule

  • The S&L Coordinator position will require flexibility with workdays and hours.
  • This is an IN-OFFICE position.

Apply Now

Job Number:82279
Engagement Type:Self Service

Customer Service Representative Job – Fort Smith, AR 82275

Apply Now

Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $13.25/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Fort Smith, AR location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:82275
Engagement Type:Source & Screen

Customer Service Representative Job – Omaha, NE 82272

Apply Now

Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $16.75/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Omaha, NE location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:82272
Engagement Type:Source & Screen

Customer Service Representative Job – Little Rock, AR 81849

Apply Now

Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $13.50/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Little Rock, AR location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:81849
Engagement Type:Source & Screen

Customer Service Representative Job – Morrisville, NC 81708

Apply Now

Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $15.00/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Morrisville, NC location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:81708
Engagement Type:Source & Screen

Airline Customer Service Agent Job – Provo, UT 81184

Apply Now

Why You’ll Love This Job

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry.                  

TAC Air believes this level of service also builds strong customer loyalty, ensuring our continued success. The environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Airline Customer Service Agent
Customer Service Agent must possess the ability to provide quality Customer Service to customers wishing to travel and utilize the baggage/cargo service at the airport location.

Airline Customer Service Agents must be willing and able to perform the following, including but not limited to:

  • Cultivate and maintain positive relationships with all internal and external customers to ensure success
  • Handle all aspects of ticketing and checking in of customers by operating a computerized point-of-sale system, boarding, baggage service and reservations
  • Handle all cash and credit card transactions regarding the purchase/refund of tickets
  • Resolve customer complaints in a satisfactory manner
  • Handle situations in a timely manner which may include oversales, delayed or canceled flights, and any issues regarding lost or damaged luggage
  • Complete paperwork and forms connected with work assignments pertaining to procedures, and enter into TAC’s information system as required
  • Comply with all regulatory, legal, and Safety Management System requirements
  • Perform other duties as assigned
Extensive aviation safety and customer service training is provided for Airline Customer Service Agents.

Airline Customer Service Agents must meet the following requirements:

  • Have a high school diploma or GED
  • Be at least 18 years of age
  • Possess a valid state drivers license

Physical requirements
While performing the duties of this job, the Airline Customer Service Agent is:

  • Required to stand; walk; sit; stoop, kneel, crouch, or crawl; talk and hear
  • Required to lift and move items up to 70 pounds or more on a regular basis and repetitively lift items of 40 to 50 pounds on raised surfaces
  • Required to maintain a well groomed appearance and meet uniform appearance standards

Environmental Requirements
While performing the duties of this job, the Airline Customer Service Agent is occasionally exposed to:

  • Wet and/or humid conditions 
  • Moving mechanical parts 
  • High, precarious places
  • Fumes or airborne particles  
  • Extreme cold and extreme heat
  • Moderate noise level

Apply Now

Job Number:81184
Engagement Type:Self Service

Customer Service Representative Job – Lexington, KY 80933

Apply Now

Why You’ll Love This Job

You can work with private jets!

Do you want to work in the aviation services industry? Have a passion for delivering excellent customer service? Interested in a complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing all while making $16.00/hour?

Then you will love being a valued part of our established TAC Air team where we are proud to say we did not have any layoffs or furloughs during the pandemic.

 As a Customer Service Representative in our Lexington, KY location, you will work with team members to provide services to arriving and departing aircraft, and provide customer service for crew members and their passengers.

TAC Air’s mission is to provide exceptional service to every customer, every day. By doing this, our customers will recognize TAC Air as the best in the industry and  we believe our employees make all the difference in creating this kind of atmosphere and customer loyalty. The work environment at TAC Air is one where our teammates enjoy their work because they have taken responsibility for the success of the company.

Preference will be given to candidates who have received their Covid Vaccinations

Customer Service Representative Responsibilities
Customer Service Representatives work with team members to provide customer service to arriving/departing aircraft, crew members, and passengers.

Primary Responsibilities

  • Delivering exceptional customer service experience to private, military, and corporate aviation clientele
  • Arranging aircraft services including fuel orders and aircraft movements safely and efficiently
  • Arranging personal services including hotel accommodations, catering orders, and ground transportation
  • Ensuring the accuracy of information through various means of communication (radio, telephone, electronic, etc.)
  • Processing sales transactions, fuel tickets, and meter sheets
  • Updating vehicle inventory and Total FBO to reflect daily activity
  • Working closely with all team members and crew members to ensure customer needs are met
  • Shuttling passengers and crew members safely to terminal or hotel as requested
  • Marshalling, chocking, and wing walking during aircraft movements and parking as needed
  • Performing other duties as assigned
Customer Service Representative Qualifications
Extensive aviation safety and customer service training provided for Customer Service Representatives.

Physical Requirements

  • Ability to see and hear clearly
  • Ability to read, comprehend, and speak English clearly
  • Ability to climb, twist, bend, crouch, stoop, kneel, and crawl
  • Ability to move in tight quarters
  • Ability to sit, stand, and walk for extended periods
  • Ability to work in all weather conditions temporarily as needed
  • Ability to regularly lift/move up to 50 pounds

Other Requirements

  • Must possess a valid driver’s license
  • Ability to operate computer and type effectively
  • Ability to write legibly
  • Ability to pass drug screen
  • Ability to pass criminal history records check and airport badging requirements

Education

  • High school diploma or GED

TAC Air is a 24/7 operation in most locations and shift differentials may be available. TAC offers top starting wage and complete benefits package including medical, dental, vision, paid time off, 401k match and profit sharing. We also offer bonus opportunities all within a wonderful working culture! We strive to be the best in the business and seek candidates who strive to be the best at what they do.

Apply Now

Job Number:80933
Engagement Type:Source & Screen